Reference

Your Agreement with proj4

These terms set out what you agree to when you open and use a proj4 account — covering how deposits and withdrawals work, what we expect from you, and what you can expect from us.

Account-holder agreementDANA, OVO, GoPay coveredIndonesia-eligible regionsWallet verification required
proj4 Your Agreement with proj4
YOUR ACCOUNT RIGHTS

How We Handle Your Account Data

Data Retention

We keep account records for as long as your account is active and for a legally required period after closure. You can request a summary of what we hold at any time through support.

Cookie Use

We use session and analytics cookies to keep your account logged in and to understand how the platform is used. You can manage cookie preferences in your browser settings.

Account Security

Your account is protected with password authentication and OTP verification. If you notice unusual access, contact support immediately to freeze your account pending review.

Term Change Requests

If you believe a term has been applied incorrectly to your account — including a payment hold or wallet block — raise it via email so we can review and respond in writing.

TERMS CONTACT

Reach Us About These Terms

Live Chat Start a chat from your account dashboard to ask about a specific clause, flag a dispute, or request clarification on how a term applies to your situation.
Email Support Send a written query to our support address if you need a formal record of your question and our response — useful for account-related term disputes.
Help Centre Our help centre covers common questions about account conditions, wallet linking for DANA and OVO, and what happens when terms are updated.

Common Questions About These Terms

Answers to what our account holders ask most when reviewing their agreement with proj4.

Yes. All payment methods linked to your account — including DANA, OVO, and GoPay — are subject to these terms. The deposit and withdrawal conditions in this agreement apply regardless of which wallet you use.

We post the updated version on this page with a revised date. Continuing to use your account after the update takes effect means you accept the new terms. Close your account before that point if you do not agree.

Yes. Contact our support team by email with your account details and we will provide a summary of the personal data held. We respond to data requests within a reasonable timeframe under applicable law.

If your account is suspended pending review, your wallet balance is not forfeited automatically. We will contact you through your registered details to outline the review process and next steps.

The same terms apply across all Indonesia-eligible regions, including players in Yogyakarta. Regional availability depends on local law, but the account agreement itself does not vary by city.

Contact our support team via live chat or email and request account closure. Any remaining wallet balance will be processed to your verified DANA, OVO, or GoPay account before closure is completed.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.